Ninja Van Tracking Malaysia

Official Ninja Van Malaysia parcel tracking.

Example:NVMY00012345678NVNINJA
Courier overview

About Ninja Van

Ninja Van is a technology-first courier operating across six Southeast Asian countries. In Malaysia, it's widely used by Shopee, Lazada, and TikTok Shop sellers.

Founded
2014
Headquarters
Singapore (Ninja Van Malaysia HQ: Selangor)
Coverage
Peninsular Malaysia, Sabah, Sarawak.
Main services
  • Last-mile B2C
  • Seller pickup
  • Ninja Restock (B2B)
  • Ninja Fulfillment
Number format

Ninja Van tracking number format

Supported prefixes
NVNINJA

Ninja Van numbers start with NV or NINJA followed by the country code and 10–13 characters.

Example numbers
  • NVMY00012345678Sample
  • NINJAMY123456Sample

Copy exactly — no leading or trailing spaces.

How to track

How to track a Ninja Van parcel

01

Find your tracking number

Open the order in Shopee, Lazada or TikTok Shop → shipping details. The number also appears on the receipt or the seller's email.

02

Confirm the format

Ninja Van numbers start with NV / NINJA. Example: NVMY00012345678.

03

Paste & track

Paste it into the search box above. We pull the status straight from the courier's system — no sign-up, free.

Contact

Ninja Van customer service

Coverage

Ninja Van coverage area

Regions

Peninsular Malaysia, Sabah, Sarawak.

Transit time

Peninsular: 1–3 days. Sabah/Sarawak: 3–5 days.

International

Supported.

FAQ

Frequently asked questions

How long does Ninja Van take in Malaysia?+

Peninsular: 1–3 days. Sabah/Sarawak: 3–5 days. Expect delays during mega sale seasons (11.11, 12.12, Raya).

How do I contact Ninja Van?+

Visit the official Ninja Van website for customer service, or call +603-2712 5333. Hours: Mon–Sat, 9am – 6pm.

What does 'parcel sorting' or 'in transit' mean?+

'Sorting' means the parcel is being processed at a hub — usually 4–24 hours. 'In transit' means it's moving to the next hub or to a delivery rider.

Why hasn't my Ninja Van parcel updated?+

Couriers sometimes upload scans in batches. Wait 12–24 hours before escalating. If there's no scan for 3+ days, contact Ninja Van customer service.

How to report a lost parcel?+

Contact Ninja Van directly with your tracking number and proof of purchase. For Shopee/Lazada/TikTok Shop orders, also open a support ticket on the platform as backup.

What does a Ninja Van tracking number look like?+

Example: NVMY00012345678. Ninja Van numbers start with NV or NINJA followed by the country code and 10–13 characters.

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