GDEX Tracking Malaysia

Official GDEX Malaysia parcel tracking.

Example:L1234567890GDEL
Courier overview

About GDEX

GD Express (GDEX) is a Bursa Malaysia-listed local courier specialising in express delivery and B2B logistics.

Founded
1997
Headquarters
Petaling Jaya, Selangor
Coverage
Nationwide Malaysia + Singapore, Indonesia, Vietnam.
Main services
  • Domestic express
  • B2B logistics
  • Seller pickup
  • International (Asia)
Number format

GDEX tracking number format

Supported prefixes
GDEL

GDEX numbers start with GDE or letter L followed by 10+ digits.

Example numbers
  • L1234567890Sample
  • GDE12345678Sample

Copy exactly — no leading or trailing spaces.

How to track

How to track a GDEX parcel

01

Find your tracking number

Open the order in Shopee, Lazada or TikTok Shop → shipping details. The number also appears on the receipt or the seller's email.

02

Confirm the format

GDEX numbers start with GDE / L. Example: L1234567890.

03

Paste & track

Paste it into the search box above. We pull the status straight from the courier's system — no sign-up, free.

Contact

GDEX customer service

Coverage

GDEX coverage area

Regions

Nationwide Malaysia + Singapore, Indonesia, Vietnam.

Transit time

Peninsular: 1–2 days. East Malaysia: 2–4 days.

International

Supported.

FAQ

Frequently asked questions

How long does GDEX take in Malaysia?+

Peninsular: 1–2 days. East Malaysia: 2–4 days. Expect delays during mega sale seasons (11.11, 12.12, Raya).

How do I contact GDEX?+

Visit the official GDEX website for customer service, or call +603-7787 2222. Hours: Mon–Sat, 9am – 6pm.

What does 'parcel sorting' or 'in transit' mean?+

'Sorting' means the parcel is being processed at a hub — usually 4–24 hours. 'In transit' means it's moving to the next hub or to a delivery rider.

Why hasn't my GDEX parcel updated?+

Couriers sometimes upload scans in batches. Wait 12–24 hours before escalating. If there's no scan for 3+ days, contact GDEX customer service.

How to report a lost parcel?+

Contact GDEX directly with your tracking number and proof of purchase. For Shopee/Lazada/TikTok Shop orders, also open a support ticket on the platform as backup.

What does a GDEX tracking number look like?+

Example: L1234567890. GDEX numbers start with GDE or letter L followed by 10+ digits.

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