City-Link Express Tracking Malaysia

Official City-Link Express Malaysia tracking.

Example:CL1234567890CL
Courier overview

About City-Link Express

City-Link Express is one of Malaysia's oldest courier services, operating since 1979 with extensive experience in domestic and international delivery.

Founded
1979
Headquarters
Petaling Jaya, Selangor
Coverage
Nationwide Malaysia + 220 countries.
Main services
  • Domestic express
  • International
  • Documents & parcels
  • Cargo
Number format

City-Link Express tracking number format

Supported prefixes
CL

City-Link numbers start with CL followed by 10 digits.

Example numbers
  • CL1234567890Sample

Copy exactly — no leading or trailing spaces.

How to track

How to track a City-Link Express parcel

01

Find your tracking number

Open the order in Shopee, Lazada or TikTok Shop → shipping details. The number also appears on the receipt or the seller's email.

02

Confirm the format

City-Link Express numbers start with CL. Example: CL1234567890.

03

Paste & track

Paste it into the search box above. We pull the status straight from the courier's system — no sign-up, free.

Contact

City-Link Express customer service

Coverage

City-Link Express coverage area

Regions

Nationwide Malaysia + 220 countries.

Transit time

Peninsular: 1–2 days. East Malaysia: 2–4 days.

International

Supported.

FAQ

Frequently asked questions

How long does City-Link Express take in Malaysia?+

Peninsular: 1–2 days. East Malaysia: 2–4 days. Expect delays during mega sale seasons (11.11, 12.12, Raya).

How do I contact City-Link Express?+

Visit the official City-Link Express website for customer service, or call +603-5565 8399. Hours: Mon–Sat, 9am – 6pm.

What does 'parcel sorting' or 'in transit' mean?+

'Sorting' means the parcel is being processed at a hub — usually 4–24 hours. 'In transit' means it's moving to the next hub or to a delivery rider.

Why hasn't my City-Link Express parcel updated?+

Couriers sometimes upload scans in batches. Wait 12–24 hours before escalating. If there's no scan for 3+ days, contact City-Link Express customer service.

How to report a lost parcel?+

Contact City-Link Express directly with your tracking number and proof of purchase. For Shopee/Lazada/TikTok Shop orders, also open a support ticket on the platform as backup.

What does a City-Link Express tracking number look like?+

Example: CL1234567890. City-Link numbers start with CL followed by 10 digits.

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